Works
- The Intuitive Psychologist and His Shortcomings: Distortions in the Attribution Process, Advances in Experimental Social Psychology, volume 10, 1977
- Social Roles, Social Control, and Biases in Social-Perception Processes, Journal of Personality and Social Psychology, 1977
In Tactics of Organizational Politics
Ideas
The fundamental attribution error. Ross named the fundamental attribution error: observers tend to explain other people's behavior by their personal traits and to underestimate the situation they were in, even when situational pressures are plain.
Role advantages in perceived competence. In a quiz game with randomly assigned roles, participants who wrote the questions were rated more knowledgeable than those who had to answer them, by the answerers and by observers, though the roles alone produced the difference.
What it explains
Ross explains why people are blamed for failures their circumstances produced, and credited for successes their position made easy. Whoever controls assignments, resources, and roles can therefore shape how others' competence is judged.
Tactics that draw on Lee Ross (45)
- Artificial Deadline Cascade
- Burnout Attrition
- Career Velocity Manipulation
- Cascading Delay
- Coalition Friendly Fire
- Competence Demolition
- Confidence Erosion
- Credit Cycling
- Engineered Divided Loyalty
- Engineered Failure
- Enthusiastic Saboteur
- Executive Churn Timing
- False Flag Project
- False Start
- Friction Hire
- Friendly Fire Misdirection
- HR Hit Job
- Impossible Mandate
- Induced Error Setup
- Insourced Blame, Outsourced Credit
- Insourced Scapegoat
- Legacy Support Squeeze
- Meeting Ambush
- Noble Failure Double Standard
- Orphaned Failure
- Pilot Strangulation
- Poisoned Chalice Promotion
- Predecessor Smear
- Provoking an Outburst
- Reputational Discount
- Resource Curse Gift
- Reverse Accountability
- Rigged Joint Mandate
- Risk Displacement
- Rogue Employee Defense
- Role Redefinition Ouster
- Safety Net Removal
- Scapegoat Architecture
- Selective Scrutiny
- Staffing a Rival to Fail
- Strategic Apathy
- Succession Poisoning
- Training Exclusion
- Underinvestment Before Restructuring
- Unfunded Mandate