From United States Army training doctrine, as described by Gordon R. Sullivan and Michael V. Harper (Hope Is Not a Method, 1996).
A short team review held right after an action: what was meant to happen, what did, why the two differed, and what to change, with rank left at the door.
When to reach for it
Right after a project, release, incident, sale, or exercise, while the people involved still remember what happened and why.
How it runs
- Hold the review within hours of the action.
- Bring the team that acted and any direct observers.
- Set ground rules: no rank, no blame, specifics only.
- Compare what was supposed to happen with what did.
- Explain the gaps and agree what to keep and what to improve.
Where it sits in SOLVE eX
Go to the source
- Hope Is Not a Method, 1996