AI assistant answers customer questions on WhatsApp automatically

Reads your website and answers customer questions on WhatsApp instantly, any time of day or night.

How the work actually flows

A straight line.

Pattern: Sequence (1)

flowchart TD trig>"customer sends whatsapp message"]:::trig s0["check website for answer"]:::svc s1[("retrieve past conversation history")]:::store s2["generate reply with ai"]:::svc s3["send reply on whatsapp"]:::task trig --> s0 s0 --> s1 s1 --> s2 s2 --> s3 out[/"instant accurate whatsapp reply"/]:::out pay{{"24/7 support without extra staff"}}:::pay s3 --> out out --> pay classDef task fill:#e7f6fe,stroke:#34b8f0,color:#2c2a29 classDef svc fill:#f6f8fa,stroke:#7c8795,color:#2c2a29 classDef mi fill:#e7f6fe,stroke:#0079a8,color:#2c2a29,stroke-width:2px classDef human fill:#fff,stroke:#0079a8,color:#0079a8 classDef store fill:#f6f8fa,stroke:#0079a8,color:#2c2a29 classDef trig fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigtime fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigdata fill:#8ad4f5,stroke:#0079a8,color:#06314c,font-weight:bold classDef gate fill:#fff,stroke:#e8a23d,color:#6b4708,font-weight:bold classDef out fill:#1f9d6b,stroke:#167a53,color:#fff,font-weight:bold classDef pay fill:#06314c,stroke:#021f33,color:#fff
Starts itA stepAn outside serviceA record or sheetResultPayoff
Build size
Advanced

A larger build with multiple systems, AI reasoning, and custom rules.

Business functions
AI Agents & Autonomous SystemsMessaging & NotificationsCustomer Support & Ticketing
Connects
WhatsAppOpenAISupabase

The problem it solves

Customers expect fast answers on WhatsApp, but you can't staff a chat line around the clock. Simple questions about products, policies, or hours pull you or your team away from real work, and slow replies cost you sales.

Who it fits

Small businesses that get customer questions on WhatsApp and want fast, consistent answers without hiring more staff.

How it works

  1. A customer sends a message on WhatsApp
  2. AI checks your website content for the relevant answer
  3. Past conversation history is pulled in so the reply stays on topic
  4. A reply is sent back automatically within the conversation
What you get

Questions the bot resolves without you stepping in

Customers get instant answers to their WhatsApp questions any time of day, pulled straight from your website content.

What you get

An instant, on-brand WhatsApp reply to every customer question.

What you need

An OpenAI account, a WhatsApp Business API number, and a database for chat history such as Supabase.

We can build this. But should you?

The hard question is not how to build it. It is whether this is the right thing to build first.

That is what a Fractional Chief AI Officer figures out with you, before anyone writes a line of code.

Let's Talk Strategy

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