AI phone assistant for dental appointment booking and lookup

Answers patient calls to book, reschedule, cancel appointments, check insurance, and find open time slots.

How the work actually flows

It branches. Exactly one path is taken.

Pattern: Exclusive Choice (4) · Simple Merge (5) · Transient Trigger (23)

flowchart TD trig>"patient calls in"]:::trig s0["identify patient by phone"]:::task s1["check or update record"]:::task s2["confirm details to patient"]:::task trig --> s0 s1 --> s2 gx{"× what patient needs"}:::gate s0 --> gx p00["check availability"]:::task gx -->|"book or reschedule"| p00 p01["update record"]:::task p00 --> p01 p10["cancel appointment"]:::task gx -->|"cancel appointment"| p10 p20["look up answer"]:::task gx -->|"insurance or availability question"| p20 jn{"○ before confirmation"}:::gate p01 --> jn p10 --> jn p20 --> jn jn --> s1 out[/"appointment booked or updated"/]:::out pay{{"fewer missed calls and bookings"}}:::pay s2 --> out out --> pay classDef task fill:#e7f6fe,stroke:#34b8f0,color:#2c2a29 classDef svc fill:#f6f8fa,stroke:#7c8795,color:#2c2a29 classDef mi fill:#e7f6fe,stroke:#0079a8,color:#2c2a29,stroke-width:2px classDef human fill:#fff,stroke:#0079a8,color:#0079a8 classDef store fill:#f6f8fa,stroke:#0079a8,color:#2c2a29 classDef trig fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigtime fill:#00a4eb,stroke:#0079a8,color:#fff,font-weight:bold classDef trigdata fill:#8ad4f5,stroke:#0079a8,color:#06314c,font-weight:bold classDef gate fill:#fff,stroke:#e8a23d,color:#6b4708,font-weight:bold classDef out fill:#1f9d6b,stroke:#167a53,color:#fff,font-weight:bold classDef pay fill:#06314c,stroke:#021f33,color:#fff

Starts itA stepOne path onlyPaths rejoinResultPayoff

Build size

Advanced

A larger build with multiple systems, AI reasoning, and custom rules.

Business functions

AI Agents & Autonomous SystemsVoice & PhoneSpreadsheet & Database OpsAPI & Webhook IntegrationScheduling & Calendar

Connects

SupabaseOpenAI

Featured in

Medical practices Dental practices

The problem it solves

Your front desk is stuck on the phone all day booking and rescheduling appointments, and every missed call is a patient who might go elsewhere. Double-bookings and insurance questions add even more back-and-forth.

Who it fits

Dental clinics and similar appointment-based practices.

How it works

Patient calls in with a request
System identifies the patient by phone number
AI routes the request: booking, rescheduling, canceling, insurance check, or availability
Patient record is checked or updated in the database
Confirmation is read back to the patient on the call

Quick estimate

What it is worth to you

Your numbers, your hourly cost. We add nothing hidden.

Booking, reschedule, or insurance calls received per week

per week

Minutes front desk staff spend per call

minutes

Loaded hourly cost of front desk staff

$ per hour

0Hours freed per month

0Value per year at your hourly cost

Assumes the AI fully handles these calls without staff picking up, and that freed hours go to other work.

What you get

A booked, changed, or canceled appointment, or an answer to an insurance or availability question, without staff picking up the phone.

What you need

A Supabase database, a phone or voice system, and an OpenAI API key.

We can build this. But should you?

The hard question is not how to build it. It is whether this is the right thing to build first.

That is what a Fractional Chief AI Officer figures out with you, before anyone writes a line of code.

Let's Talk Strategy

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