Developed by Mike Rother from the management routines he observed at Toyota (Toyota Kata, 2009).
Pairs a routine for working toward a target condition through small experiments with five standard coaching questions a manager asks daily to build the habit.
When to reach for it
When continuous improvement needs to become a daily team habit, and managers need a repeatable coaching script to build it.
How it runs
- Set the direction or challenge.
- Grasp the current condition with facts.
- Set the next target condition.
- Experiment toward it in small steps.
- Coach daily: target, actual condition, obstacles, next step, and when to review.
Where it sits in SOLVE eX
Go to the source
- Toyota Kata: Managing People for Improvement, Adaptiveness, and Superior Results, McGraw-Hill, 2009